Refund & Cancellation
The Refund & Cancellation policy by TDD Holidays
Prefer to speak to one of our experts?
Request a call back!
Introduction
At TDD (Travel Desire Destination) Holidays, we strive to provide the best travel experience for our customers. However, we understand that plans may change. Please review our refund policy carefully before making a booking.
1. Booking Cancellation by Customer
Cancellations made 30 days or more before the departure date will receive a refund of 90% of the total booking amount.
Cancellations made 15–29 days before departure will receive a refund of 50% of the total booking amount.
Cancellations made 7–14 days before departure will receive a refund of 25% of the total booking amount.
Cancellations made less than 7 days before departure are non-refundable.
2. Non-Refundable Charges
The following charges are non-refundable under any circumstances:
- Visa fees
- Travel insurance premiums
- Flight tickets marked as non-refundable by the airline
- Hotel bookings with non-refundable terms
- Processing and service fees
3. Cancellation by the Company
If we cancel a tour due to unforeseen circumstances, operational reasons, or insufficient participation:
- Customers will receive a full refund of the amount paid to us.
- We shall not be liable for any additional expenses incurred by the customer, including flight tickets, visas, or personal arrangements.
4. No-Show Policy
No refunds will be provided for:
- Failure to join the tour on the departure date.
- Unused services during the tour.
- Early departure from the tour for personal reasons.
5. Refund Processing
Approved refunds will be processed within 7–14 business days.
Refunds will be issued through the original payment method whenever possible.
6. Force Majeure
No refunds or compensation shall be provided for cancellations or disruptions caused by events beyond our control, including but not limited to natural disasters, pandemics, government restrictions, political unrest, strikes, or adverse weather conditions.
7. Contact Us
For cancellation requests or refund inquiries, please contact us.
By booking any tour or travel service with us, you acknowledge and agree to this Refund Policy.
Last Updated: June 2026
