Privacy Policy
The Privacy Policy by TDD Holidays
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Introduction
TDD Holidays (“we,” “us,” “our”) operates the website tddholidays.ultraawaash.in (the “Site”) and provides tour, travel, and holiday package services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data.
By using our Site or booking a service with us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
Information you give us directly, such as when you fill out our website enquiry form, contact us by phone, or message us on WhatsApp:
- Full name
- Phone number and/or WhatsApp number
- Email address
- Travel preferences (destination, dates, number of travellers, budget)
- Billing and payment details, where applicable
- Any other information you choose to share with us regarding your trip
Information collected automatically when you visit our Site:
- Pages visited, time spent on the Site, and browsing behaviour, via Google Analytics
- Device type, browser type, and approximate location (city/region level)
- IP address
We do not knowingly collect sensitive personal information such as passport numbers, Aadhaar numbers, or other government ID details through the website. Such documents, if required for travel bookings, are collected only through direct, secure communication (phone, email, or WhatsApp) at the time of finalising your trip.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes for tour packages
- Plan, confirm, and manage your bookings
- Communicate trip details, itinerary updates, and travel documents
- Send booking confirmations, invoices, and payment reminders
- Improve our website experience based on how visitors use it
- Send promotional offers or newsletters, where you have agreed to receive them
- Comply with legal or regulatory requirements, where applicable
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies and Analytics
Our Site uses Google Analytics to understand how visitors use our website, for example, which pages are most popular and how people navigate the Site. This helps us improve our content and services.
Google Analytics uses cookies, which are small text files stored on your device. You can disable cookies at any time through your browser settings; however, some parts of the Site may not function as intended if cookies are disabled.
We do not currently use advertising or remarketing pixels (such as Meta/Facebook Pixel) on our Site.
4. Sharing of Information
We may share your information only in the following limited circumstances:
- With travel service providers — such as hotels, transport operators, airlines, and local tour partners — strictly as needed to fulfil your booking
- With payment processors, to securely process payments made for your trip
- With government authorities, where required by law, such as for permits (e.g., Inner Line Permits) or regulatory compliance
- With our internal team, staff, and trip coordinators who need access to your details to plan and support your journey
We require all third parties we work with to handle your information responsibly and only for the purpose for which it was shared.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, misuse, or alteration. This includes restricting access to personal data to authorised staff only and using secure channels for sensitive communications.
However, no method of transmission over the internet or phone networks is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete the booking and travel services you have requested
- Maintain records for accounting, tax, or legal purposes
- Respond to any future enquiries or disputes related to your booking
If you would like your data removed sooner, you may contact us using the details below, and we will action your request where legally permitted.
7. Your Rights and Choices
You have the right to:
- Ask us what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal or contractual obligations
- Opt out of receiving promotional messages or newsletters at any time
- Withdraw consent for data processing, where consent is the basis for processing
To exercise any of these rights, please contact us using the details in Section 10 below.
8. Children's Privacy
Our services are intended for use by adults capable of entering into legal travel contracts. We do not knowingly collect personal information directly from children. Information about minors travelling as part of a family or group booking is collected only from the booking adult/guardian.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us.
Last Updated: June 2026
